Shipping & Returns

FREE delivery on all orders over £20.00.  Orders less than £20 are charged at a rate of £2.99. Delivery is a 48hr service and orders must be received prior to 2.00pm.
We can also offer you a NEXT DAY SERVICE at just £7.99 for all orders placed before the advertised deadline.

The deadline for Next Day Delivery is 3pm, which means orders placed after 3pm will be despatched the next day. If Next Day Delivery is selected on a Friday after 3pm, your order will be despatched on the Monday. Please note that some products may have different delivery deadline times which will be stated with the product description.
In the very unlikely event that you have been sent parts incorrectly we will refund you in full including any postage and carriage charges.

For goods ordered incorrectly Borg Direct will NOT refund the cost of any postage or carriage and in some cases may apply a handling charge as detailed below. We ask all customers not to send any goods back until the handling charge has been agreed.

Our standard handling charge is just 20% and we will not accept back any parts that have been fitted or used. All returned goods should be clearly marked and sent to the Wimborne address.

There are no cancellation charges for orders that are in stock and cancelled the same day as ordering. The vast majority of orders are sent out immediately after being placed.